Last updated Oct 1, 2024.

Dear Hasbrouck House Family, Guests and Community,

During the last few years, the hospitality and wellness experience have been redefined due to COVID-19. Our team has taken this time to carefully adapt, pivot and re-envision a new guest experience at Hasbrouck House. While some portions of this experience have changed, our foundational commitment to your well-being, comfort and relaxation remains an unwavering service. 

We look forward to responsibly and confidently welcoming you to our historic home with exclusive, yet inclusive amenities, 50 acres of manicured lawns and native landscape, our landmark pool, blazing fire pits, private lake, vegetable gardens, groomed wandering trails and newly added outdoor game courts. Details of our new ways to stay at H/H, including discounts and packages plus food and beverage offerings from Butterfield, The Cauldron Bar and Butcher & Bar can be found on our New Offers page.

For the most current booking information please visit our Book A Room tab. All availability for the next 6 months has been updated and is easily accessible for online reservations. If you have have questions about your stay or would like to inquire about an event, our guest services team can be reached at hello@hasbrouckhouseny.com.

Our number one priority remains the health of our staff, guests and broader H/H community. With that in mind, we have implemented the below operational procedures and safety measures and will continue to update this strategy as needed. If you require any further information to make an informed decision before booking your stay, please do not hesitate to reach out to our guest services team. We thank you for your continued support!

*As guidelines were released by the CDC and the New York State Department of Health, masks are now optional for guests on the Hasbrouck House property.

HOURS & CAPACITY:

• Front Desk Hours will be limited to: Sunday - Thursday | 9am-8pm and Friday + Saturday | 9am-10pm.

• The property will be operating with a limited staff density, with staggered working days/ hours.

• Dinner, Brunch and Bar service from Butterfield is available to guests and the public.

  Dinner -
  Friday - Saturday | 5:00pm-9:00pm

  
  Butterfield Bar -
  Wednesday & Thursday | 4:00pm-8:30pm
  Friday - Saturday | 4:00pm-9:00pm
  Happy Hour | Wednesday - Friday | 4:00pm-6:00pm
  

The Cauldron Bar - Our seasonal outdoor après ski inspired winter lounge and dining area.

STAYS AT H/H:

• Hasbrouck House and Butterfield are following the guidelines of the CDC and New York State Department of Health where all guest-facing team members may decide to wear a mask or not based on their comfort level. Guests are not required to wear masks on the Hasbrouck House & Butterfield property.

• Sanitizing stations will be available throughout the property.

• All check-in and checkout procedures can be made contactless to allow for safe and easy social distancing.

• New masks can be requested from Hasbrouck House or Butterfield staff members.

• Guest rooms will be well-stocked with fresh linens and bath amenities. Additional bath amenities and products can be requested from the guest service team. Linens will be replenished by request only. 

• We welcome hotel guests 12 years of age or older for overnight stays.

• Guests cancelling due to a positive COVID-19 test will be asked to provide proof of results, in order to be eligible for a refund outside our 14 day cancellation window.

ENHANCED CLEANING PROCEDURES:

• Housekeeping staff will abide by all current New York State directives and follow the guidance of the CDC, FDA and local department of health and will be outfitted with proper PPE to do so safely.

• As always, Hasbrouck House’s HVAC system includes both HEPA and UV filtration systems.

• All highly trafficked areas and touch points will be vigorously and continuously cleaned. Highly touched items in each guest room will also be detail cleaned.

• Guest room linens will be laundered by a third party vendor at a temperature of 190F degrees.

• At this time, our daily tidy services are by request only and depending upon staffing. Please contact the front desk to check for availability and arrangements between 10AM - 4PM. Should you also like any items removed such as garbage or dirty linens or if you are in need of additional room amenities such as soaps, towels or linens, please reach out to our front desk staff.

DINING AT BUTTERFIELD:

Butterfield - Our Onsite Restaurant + Bar | Indoor + Outdoor Dining Available

Dinner:
Friday & Saturday | 5:00pm - 8:30pm

Bar & Lounge:
Wednesday & Thursday | 4:00pm-8:30pm
Friday & Saturday | 4:00pm-9:00pm
Happy Hour | Wednesday - Friday | 4:00pm-6:00pm

The Cauldron Bar - Our seasonal outdoor après ski-inspired winter lounge and dining area.

BUTTERFIELD HEALTH & SAFETY

• Hasbrouck House and Butterfield follow the guidelines of the CDC and New York State Department of Health. All guest-facing team members may decide whether or not to wear a mask, based on their comfort level.

• Al fresco dining is available on the bluestone patio when weather permits. Cocktails can be enjoyed on our historic front porch. If you would like to dine outdoors on our Cauldron Bar or Garden Patio, we advise making a reservation.

• Clean menus will be provided to each guest for ordering.

• Surfaces will be sanitized between seatings. All highly trafficked areas and touch points will be vigorously and continuously cleaned throughout the restaurant.

• Sanitizing stations are available throughout the restaurant and Hasbrouck House property.

• As always, Hasbrouck House and Butterfield HVAC system includes both HEPA and UV filtration systems.

• Contactless ordering and payment options are available.

WELLNESS:

• At this time all guests must sign a health declaration and release prior to receiving a massage from our therapists. Windows can be left open in our wellness room for the duration of the massage if requested by a guest. Our wellness room and massage tables are thoroughly cleaned between each guest with CDC approved cleaning products

OUR STAFF:

• Butterfield has ServSafe certified leadership, who retrains staff daily on all current NYS Health & Safety Measures.

• Staff has been trained to practice good hygiene. Wash hands with soap and hot water frequently and thoroughly. Use an alcohol-based hand sanitizer when soap and hot water are not readily available.

• Will stay home if sick or present a fever.

• If a staff member comes in contact with a covid positive person or tests positive for Covid 19, the staff member will follow all New York State + Local Guidelines regarding testing and quarantining.

OUR LOCAL COMMUNITY & NEIGHBORS:

While supporting our local economy has always been incredibly important to us, we ask that you please visit local businesses safely and respectfully. We have a responsibility to do our best to keep our neighbors and community healthy.

Again, we look forward to welcoming you to Hasbrouck House!

Sincerely,

The H/H Team